Orders
How do I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number and a link to track your package. Alternatively, you can also log in to your account on our website and navigate to the "Order History" section to track your order status.
Is it possible to modify or cancel my order?
We aim to process orders as quickly as possible to ensure prompt delivery. However, if you need to modify or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been processed and shipped, modifications or cancellations may not be possible.
Can I change my shipping address after my order is placed?
We understand that circumstances may change, and you may need to update your shipping address after placing your order. If you need to change your shipping address, please contact our customer support team as soon as possible. While we cannot guarantee that we can accommodate all address change requests, we will do our best to assist you. Please note that once an order has been processed and shipped, we may not be able to modify the shipping address. Therefore, it's crucial to notify us of any address changes promptly to ensure successful delivery.
Shipping & Returns
Do you ship internationally?
Currently, we only offer shipping within India. We do not ship internationally at this time. We are constantly evaluating options to expand our shipping services, so please check back with us in the future for any updates on international shipping availability. If you have any questions or need further assistance, please don't hesitate to contact our customer support team.
When will my order be shipped?
We typically process and ship orders within [insert processing time, e.g., 1-2 business days] of receiving payment. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery. Please note that shipping times may vary depending on your location and selected shipping method. If you have any specific concerns about the timing of your order, feel free to reach out to our customer support team for assistance.
What is your return policy?
We accept returns within 7 days of delivery for unused items in their original packaging. Contact us for a return authorization and instructions. Refunds are issued to the original payment method, minus shipping fees. Please note certain exceptions apply.
How long will it take until I receive my order?
Delivery times vary depending on your location and the shipping method selected. Once your order is processed and shipped, you'll receive a confirmation email with tracking information. Please refer to our shipping policy for estimated delivery times. If you have specific inquiries about your order, feel free to contact our customer support team.
General Questions
How can I contact customer support if I have any other questions or concerns?
Our customer support team is available via email at dev.shetin@gmail.com or through our website's live chat feature. We're here to assist you with any questions or concerns you may have, so don't hesitate to reach out to us!
What if my item arrives damaged or defective?
We take great care to ensure that all items are in perfect condition before they're shipped. In the rare event that your item arrives damaged or defective, please contact our customer service team immediately. We'll arrange for a replacement or refund as quickly as possible.
Do you offer bulk discounts for large orders?
Yes, we offer competitive pricing and discounts for bulk orders. Whether you're ordering uniforms for your entire staff or purchasing gifts for a corporate event, our team is here to assist you with pricing and customization options tailored to your needs.
Can I customize uniforms with my company logo or design?
Yes, we provide uniform printing services to help you personalize your workwear. Contact our team with your logo or design specifications, and we'll work with you to create professional and customized uniforms that reflect your brand identity.